Mailing List lml@lancaironline.net Message #27996
From: Greg Tanner <gtanner@bendcable.com>
Sender: Marvin Kaye <marv@lancaironline.net>
Subject: RE: [LML] Good job, Lancair
Date: Sun, 30 Jan 2005 15:37:58 -0500
To: <lml@lancaironline.net>
Sounds like a good job on the reaction time---however---you say they have the newly designed parts available "for sale". Seems to me if there was indeed a design problem, then they would immediately ship the new parts to all owners of record free of charge. Just my opinion.
 
Greg Tanner
LNC2 235/290
-----Original Message-----
From: Lancair Mailing List [mailto:lml@lancaironline.net]On Behalf Of Leighton
Sent: Saturday, January 29, 2005 9:10 PM
To: Lancair Mailing List
Subject: [LML] Good job, Lancair

In early January John Halle reported in the LML about a problem we discovered with the rudder bellcranks on his and Carl Lewis' Legacys and Lancair was contacted about the problem.  About a week ago I had the opportunity to fly John's Legacy over to Redmond and took the bad parts with me to show to Tim Ong.  He told me that they had looked into our reported problems, agreed there was a design problem with the bellcranks, redesigned some of the parts, built prototype parts in house, sent revisions to a supplier and had new parts in inventory to solve the problem.  These new parts will be in new kits and are available for sale to anyone who wants to upgrade existing planes.  In less than three weeks they acknowledged a problem, redesigned it, and had replacement parts in stock.  If that's not worth a pat on the back I don't know what is. 
 
Leighton Mangels
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