Return-Path: Received: from newsierra.tminet.com ([208.145.132.210]) by ns1.olsusa.com (Post.Office MTA v3.5.3 release 223 ID# 0-64832U3500L350S0V35) with ESMTP id com for ; Tue, 15 Aug 2000 20:47:46 -0400 Received: from Gnaf (unverified [208.145.132.117]) by newsierra.tminet.com (Rockliffe SMTPRA 2.1.6) with SMTP id for ; Tue, 15 Aug 2000 17:52:19 -0700 Message-ID: <001201c0071c$cad04760$0200a8c0@Gnaf> From: "Paul A. Nafziger" To: References: <20000815041947.AAA16382@ns1.olsusa.com> Subject: Lancair Support Date: Tue, 15 Aug 2000 17:56:19 -0700 X-Mailing-List: lancair.list@olsusa.com Reply-To: lancair.list@olsusa.com Mime-Version: 1.0 <<<<<<<<<<<<<<<<--->>>>>>>>>>>>>>>> << Lancair Builders' Mail List >> <<<<<<<<<<<<<<<<--->>>>>>>>>>>>>>>> >> I recently sent my nose strut back to Lancair to have SB055 complied with. Imagine my surprise when my bill was more than double that expected with an explanation that my rod was bent and had to be replaced. This was especially a shock since I have yet to taxi the airplane, much less fly it. One quick, short letter to Vern and the charges were corrected. No hassle, no delays, no questions. I'm constantly impressed with the support this supplier provides to this slow aircraft manufacturer. (First aircraft now 11 years in the making) This is typical of the support I have received over the years from the Lancair clan, especially Vern. Vern, Lance, Thanks! Naf >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> LML website: http://www.olsusa.com/Users/Mkaye/maillist.html LML Builders' Bookstore: http://www.buildersbooks.com/lancair Please send your photos and drawings to marvkaye@olsusa.com. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>