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Mark, pardon me for jumping in on your comment. I just received the Legacy nose gear bolts (SB 6655) part of a product improvement. They were free. I did not pay $300 when I bought the completed airplane from the builder. Overall, I think the Lancair support is far better or equal than most certified manufacturers. Examples: Cessna's improvements always costs thousands of dollars such as fuel cap restrictors, engine beam mount stiffeners, seat rail upgrades etc. Socata charged $1500 for a timer to extinguish cabin lights so it would not drain the battery. Pratt had blades coming off PT6A engines and wanted $300,000 to make the "product improvement" although a TBM700 deadsticked from the flight levels because it did not have that "improvement" and made a successful landing with 6 sob. The manufacturer even predicted another failure would occur in the fleet prior to TBO yet would not repair the engines. But on my Legacy I get free bolts because Lancair identified a safety issue and took steps to ensure they were incorporated.
So, if this high performance aircraft owner gets a $300 hit for support or whatever you want to call it and the doors stay open at Lancair---I think I've got a great deal any way you look at it. Free upgrade parts that aren't under warranty? Unheard of in my world. Thanks Lancair.
Paul Miller
N357V L2K
Former Cessna 414A
TBM700 PT6A-64
On 2010-06-02, at 2:22 PM, Mark Sletten wrote:
Further, a kit is
sold as is; as far as I know Lancair does not provide any product upgrades
as part of its technical support.
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