X-Virus-Scanned: clean according to Sophos on Logan.com X-SpamCatcher-Score: 30 [X] Return-Path: Sender: To: lml Date: Tue, 19 Dec 2006 01:46:11 -0500 Message-ID: X-Original-Return-Path: Received: from [70.62.14.124] (HELO server1.USTEK) by logan.com (CommuniGate Pro SMTP 5.1.3) with ESMTP id 1689367 for lml@lancaironline.net; Mon, 18 Dec 2006 22:43:19 -0500 Received-SPF: none receiver=logan.com; client-ip=70.62.14.124; envelope-from=lancair@USTEK.COM Received: from 24.208.175.80 ([24.208.175.80]) by server1.USTEK ([192.168.2.2]) with Microsoft Exchange Server HTTP-DAV ; Tue, 19 Dec 2006 03:44:15 +0000 MIME-Version: 1.0 Subject: RE: [LML] Re: electric attitude indicators From: Lancair In-Reply-To: References: X-Original-To: Lancair Mailing List Content-Type: multipart/alternative; boundary="_E3191556-0071-4F63-ACCB-7E3C9EBE6007_" Thread-Topic: [LML] Re: electric attitude indicators Thread-Index: AccjH7QqhTWU5OhZS5CSHA98V9eeQw== X-Original-Message-ID: X-Mailer: Microsoft Outlook Web Access 6.5.7638.1 X-MimeCtl: Produced By Microsoft Exchange V6.5.7638.1 X-Original-Date: Mon, 18 Dec 2006 22:42:27 -0500 --_E3191556-0071-4F63-ACCB-7E3C9EBE6007_ Content-Type: text/plain; charset="iso-8859-1"; format=flowed Content-Transfer-Encoding: quoted-printable A observation on this topic. When TruTrak could not deliver the 2 1/4" uni= t I had ordered I opted for the much more expensive Mid-Continent. Not wha= t I had planned and a whole lot more money but I needed something reliable = while awaiting the Chelton Pinpoint GADAHRS. The AI was a little unstable = and we thought that it had not been set for the 8 degree panel so we sent i= t back on a rush basis. =20 A few days later Mid-Continent called and left a message saying they had re= placed a bearing and asked for return shipping directions saying it would g= o out the following day. Then they called back and left a message saying t= hat it would go out that same day. They then called back a third time and = Mark picked up as the woman at Mid-Cont who did not realize the phone was o= ff the hook said to someone else in their office "I can't get anyone there = - let's ship it overnight express".=20 Seems that Mid-Continent not only makes a quality product and stands behind= their warranty, but they default to getting product to the customer ASAP. = Very impressive!=20 Robert M. Simon ES-P N301ES --_E3191556-0071-4F63-ACCB-7E3C9EBE6007_ Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable

A observation on this topic. When TruTrak could not de= liver the 2 1/4" unit I had ordered I opted for the much more expensive Mid= -Continent. Not what I had planned and a whole lot more money but I n= eeded something reliable while awaiting the Chelton Pinpoint GADAHRS. = The AI was a little unstable and we thought that it had not been set for t= he 8 degree panel so we sent it back on a rush basis.

A few days later Mid-Continent called and left a message say= ing they had replaced a bearing and asked for return shipping directions sa= ying it would go out the following day. Then they called back and lef= t a message saying that it would go out that same day. They then call= ed back a third time and Mark picked up as the woman at Mid-Cont who did no= t realize the phone was off the hook said to someone else in their office "= I can't get anyone there - let's ship it overnight express".

Seems that Mid-Continent not only makes a quality product an= d stands behind their warranty, but they default to getting product to the = customer ASAP. Very impressive!

Robert M. Simon

ES-P N301ES

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