X-Virus-Scanned: clean according to Sophos on Logan.com Return-Path: Sender: To: lml@lancaironline.net Date: Tue, 23 Aug 2011 08:01:22 -0400 Message-ID: X-Original-Return-Path: Received: from qmta04.emeryville.ca.mail.comcast.net ([76.96.30.40] verified) by logan.com (CommuniGate Pro SMTP 5.4.1) with ESMTP id 5100629 for lml@lancaironline.net; Tue, 23 Aug 2011 00:19:14 -0400 Received-SPF: pass receiver=logan.com; client-ip=76.96.30.40; envelope-from=j.hafen@comcast.net Received: from omta21.emeryville.ca.mail.comcast.net ([76.96.30.88]) by qmta04.emeryville.ca.mail.comcast.net with comcast id PgEC1h0051u4NiLA4gJape; Tue, 23 Aug 2011 04:18:34 +0000 Received: from [10.0.1.3] ([67.171.49.26]) by omta21.emeryville.ca.mail.comcast.net with comcast id PgJA1h01X0ZuYyj8hgJBwz; Tue, 23 Aug 2011 04:18:12 +0000 From: John Hafen Mime-Version: 1.0 (Apple Message framework v1084) Content-Type: multipart/alternative; boundary=Apple-Mail-49-758464489 Subject: Engine Oil Samples from ALS X-Original-Date: Mon, 22 Aug 2011 22:18:33 -0600 In-Reply-To: X-Original-To: Chris Mitchell , Lancair Mailing List References: X-Original-Message-Id: X-Mailer: Apple Mail (2.1084) --Apple-Mail-49-758464489 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=windows-1252 Gents: ALS has been really slow to get oil analysis info back to me recently. = I spoke to Lab Manager Chris Mitchell today, who recommended shipping = in a box or pouch or via UPS to avoid delay issues. Please see below: John IVP 413AJ 330 hours On Aug 22, 2011, at 4:52 PM, Chris Mitchell wrote: John, =20 Thanks for speaking with me today. =20 One of the biggest issues that we are seeing with our Aviation customers = is the delay in the mail processing. Our USPS office (Northwest = Station), installed a new sorter last year. Unfortunately, this new unit = does not sort the cylinder mailers (like the old one did), and those are = sorted by hand. To make it even worse, they don=92t seem to be in much = of a hurry to do hand sorting. This causes a delay in samples getting to = us; and sometimes [in extreme cases] up to 6 weeks. =20 I have spoken with the postmaster and other staff there many times, and = the situation is not getting any better. Nor, do we think it will any = time soon. =20 We are advising customers to ship their samples either by UPS, or (if = still wanting to use the mail), by putting the sample in a box or pouch. = In response to the issues we have had with USPS regarding the cylinders, = our new AOA kits have been changed to pouches (which the sorting machine = seems to handle just fine). =20 I apologize for any inconvenience that this may have caused. I = appreciate any help you can offer in getting the word out. =20 =20 Thanks! --------------- Chris Mitchell Laboratory Manager=20 =20 ALS | Tribology =20 Address 3319 W. Earll Drive Phoenix, AZ 85017 =20 PHONE +1 602 253 6515 FAX +1 602 252 4639 www.alsglobal.com =20 = **************************************************************************= *** The information contained in this email is confidential. If the reader = is not the intended recipient then you must notify the sender = immediately by return email and then delete all copies of this email. = You must not copy, distribute, print or otherwise use the information. = Email may be stored by the Company to support operational activities. = All information will be held in accordance with the Company's Privacy = Policy which can be found on the Company's website - = www.campbell.com.au.=20 = **************************************************************************= *** --Apple-Mail-49-758464489 Content-Transfer-Encoding: quoted-printable Content-Type: text/html; charset=windows-1252 =

John,

 

Thanks for speaking with me today.

 

One of the biggest issues that we are seeing with our Aviation customers is the = delay in the mail processing. Our USPS office (Northwest Station), installed a = new sorter last year. Unfortunately, this new unit does not sort the = cylinder mailers (like the old one did), and those are sorted by hand. To make it = even worse, they don=92t seem to be in much of a hurry to do hand sorting. = This causes a delay in samples getting to us; and sometimes [in extreme = cases] up to 6 weeks.

 

I have spoken with the postmaster and other staff there many times, and the = situation is not getting any better. Nor, do we think it will any time = soon.

 

We are advising customers to ship their samples either by UPS, or (if still = wanting to use the mail), by putting the sample in a box or pouch. In response to = the issues we have had with USPS regarding the cylinders, our new AOA kits = have been changed to pouches (which the sorting machine seems to handle just = fine).

 

I apologize for any inconvenience that this may have caused. I appreciate = any help you can offer in getting the word out.

 

 

Thanks!

---------------

Chris Mitchell

=

Laboratory Manager 

 

ALS | = Tribology

 

Address

3319 W. Earll = Drive

Phoenix, AZ 85017

 

PHONE +1 602 253 6515

FAX +1 602 252 4639


www.alsglobal.com

 



=
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The information contained in this email is confidential. If = the reader is not the intended recipient then you must notify the sender = immediately by return email and then delete all copies of this email. = You must not copy, distribute, print or otherwise use the information. = Email may be stored by the Company to support operational activities. = All information will be held in accordance with the Company's Privacy = Policy which can be found on the Company's website - www.campbell.com.au. =
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