I also agree with Dan.  We’re talking about getting support for $300 after spending upwards of $100k or many times that on our airplanes.  The amount of chatter that has been going on about this, one would think they’re talking about $3k or $30k support costs.  No one likes to spend money foolishly however resolving just one situation is well worth the $300 one time charge.  It’s a shame that there is such animosity and lack of support for the factory.  Maybe they should take a lesson from Microsoft, every time you call them there’s a very hefty charge before they even listen to your problem, of course I hope they don’t do that.

I for one purchased my 360 over a year ago and was more than happy to pay the $300 to have access to support and to date I’ve received much more than that in support from them.  As good as LML is, it’s still not enough.  The majority of the discussions on the list are on the IV’s and except few users I’ve not found much support on the list for my type of airplane.  I’m very pleased with the support Lancair has provided me and would support them all I can so they can be around to help us all.  I wish the rest would feel the same.

Henry Arjad