X-Virus-Scanned: clean according to Sophos on Logan.com Return-Path: Sender: To: lml@lancaironline.net Date: Wed, 02 Jun 2010 11:04:50 -0400 Message-ID: X-Original-Return-Path: Received: from [69.146.254.20] (HELO crmtest.arilabs.net) by logan.com (CommuniGate Pro SMTP 5.3.7) with ESMTP id 4333800 for lml@lancaironline.net; Wed, 02 Jun 2010 09:39:42 -0400 Received-SPF: none receiver=logan.com; client-ip=69.146.254.20; envelope-from=kevin@arilabs.net Content-class: urn:content-classes:message MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----_=_NextPart_001_01CB025A.0629CDCA" Subject: RE: Transfer Of Ownership X-MimeOLE: Produced By Microsoft Exchange V6.5.6944.0 X-Original-Date: Wed, 2 Jun 2010 07:46:36 -0600 X-Original-Message-ID: <3E1C96B95693C640B0AC2F59D2500F3B09F812@crmtest.arilabs.net> X-MS-Has-Attach: yes X-MS-TNEF-Correlator: Thread-Topic: Transfer Of Ownership Thread-Index: AcsBq2EVVD5Ar3qxTh2fuiQo6e3SvAApnuIwAAF2pOA= From: "Kevin Stallard" X-Original-To: "Mark Sletten" , This is a multi-part message in MIME format. ------_=_NextPart_001_01CB025A.0629CDCA Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Hi Mark, I hope you are well. I have never been charged for technical support by Lancair. I would = think that the new owner of a Lancair where the fee was duly paid would = also be able to call and get direction and advice from a qualified = individual. I'm just speculating, but I would guess that the previous owner/builder = may have used up a fair amount of time with a rep/support person during = the build of his plane. I think it is reasonable to conclude the new = owner may have support needs. Why should Lancair be expected to start = over with the new guy? For this small fee of $300, doesn't Lancair then = treat the new owner as the original purchaser? I think that is a pretty = good deal. They have payroll to meet. They need to find ways to keep = talent around.=20 For the development software I use in my business, I pay north of $4,000 = per year for support. I think $300 for lifetime ability to call someone = up over there and get some direction is a pretty good deal. =20 Lastly, there is administrative overhead for tracking all this = information. This goes a long ways to help pay for that. This provides = Lancair with necessary documentation to defend themselves if the new = guy/gal screws up. =20 I think it is all very reasonable for Lancair to do this. Until we get = a handle on lawsuit abuse as a country and a people, consumers will = continue to pay for it (that means us). I think this also gives insurance companies a feeling that Lancair is = being responsible in helping to reduce risk. This will continue to keep = them engaged, we need this. =20 Kevin -----Original Message----- From: Mark Sletten [mailto:mwsletten@gmail.com]=20 Sent: June 02, 2010 07:19 To: lml@lancaironline.net Cc: Kevin Stallard Subject: RE: Transfer Of Ownership Kevin, It's true that Lancair Inc holds liability if a Lancair crashes; it is = true its parts department likely benefits its customers as much as it = benefits Lancair; it is true we should applaud Lancair Inc's effort to keep = Lancair aircraft safe and insurance companies engaged with our small segment of = the market. The questions on my mind are: How is Lancair Inc's liability reduced by = a $300 ownership transfer fee? Doesn't Lancair already charge a = considerable fee for aircraft inspections? As far as parts, isn't it in Lancair Inc's interest as regards liability to ensure ALL Lancair owners are using appropriate parts to maintain their aircraft? Likewise, keeping insurers engaged benefits Lancair Inc as much as its customers; who will purchase = a kit for which insurance is unavailable? The bottom line is Lancair makes money from parts sales, it makes money = from kit sales and it makes money from aircraft inspections, none of which customers complain about because they get value for their money. But what value is added for a $300 ownership transfer fee? In my view, since new owners will pay for everything else anyway, the = only value a new owner gains is access to Lancair Inc's technical support. It seems to me Lancair Inc would seek ways to encourage new owners to correspond with the factory if it were truly interested in keeping = builders and pilots safe, with the ultimate goal of limiting its liability. = Instead, it creates an incentive for new owners to avoid the experts at the = factory. This seems counterintuitive. Comparing the relatively small sum to the initial acquisition cost of an average used Lancair merely camouflages the inconvenient fact that = Lancair is providing nothing of value to a new owner for the $300 owner transfer = fee it now says is mandatory. Mark Sletten -----Original Message----- From: Kevin Stallard [mailto:Kevin@arilabs.net]=20 Sent: Tuesday, June 01, 2010 11:56 AM To: lml@lancaironline.net Subject: RE: [LML] Re: Transfer Of Ownership Folks, I'm going to give a dissenting opinion on this whole thing. When a Lancair goes down and people die, Lancair gets hit with lawsuits. Yes, it is true they aren't considered the manufacturer of these = airplanes, but do you think that stops lawyers from going after them? You know how informed juries are, considering that there was a case where a woman = gets a big payout for spilling coffee on herself. It would be na=EFve to think = that just because the FAA doesn't consider Lancair a manufacturer, doesn't = mean that they won't get assigned some blame by some misinformed jury.=20 Secondly, I've done some price comparisons between the parts that = Lancair sells and other outfits, there isn't a huge difference. They certainly charge more in many cases. However, considering the volume of planes Lancair sells, I have a hard time thinking that their parts department = is a significant contributor to their bottom line. I could be wrong, and I don't have an inside view, but it appears as = though Lancair has their parts department more as a service than as anything = that is really helping the company pay their bills. It's helpful to go = somewhere to get stuff that fits my airplane. There are some items I just can't = get anywhere else. Considering the cost of our airplanes, the $300 hardly amounts to a hill = of beans and I see it as more a formality to help protect Lancair's = interests. I don't see it as a problem. It also gives the insurance companies some insight into the Lancairs they are insuring. I look at this as a = positive thing that Lancair is doing. =20 Scarcity of insurers will certainly drive up our costs. I glad they are doing things to help keep insurance companies engaged. It helps in the = long run. Kevin -----Original Message----- From: Lancair Mailing List [mailto:lml@lancaironline.net] On Behalf Of = Leon Smith Sent: June 01, 2010 10:22 To: lml@lancaironline.net Subject: [LML] Re: Transfer Of Ownership Joe B. is making a BIG mistake with this policy. Rest assured that in = the future, I will purchase from Lancair only when absolutely necessary. Leon S. -----Original Message----- From: Art Bertolina [mailto:artbertolina@earthlink.net] Sent: Monday, May 31, 2010 7:51 AM To: lml@lancaironline.net Subject: Re: [LML] Transfer Of Ownership It would seem more important than ever to develop a new source for these services. Trying to force your customers to deal with you is a desperate business decision and one bound to fail. We as Lancair owners need to strengthen LOBO Art ----- Original Message ----- From: "Tom McNerney" To: Sent: Saturday, May 29, 2010 10:09 PM Subject: [LML] Transfer Of Ownership Rob pointed out in a previous post that Lancair has changed their = transfer=20 of ownership policy. I thought it would be a good idea to post the = paragraph from that form that regards to their "Transfer Policy". Interesting = read.. I guess anybody who buys a used Lancair, of any type, has to have the=20 "Insurance inspection team" check said aircraft. TRANSFER POLICY L.I.I. requires that all Lancair International Inc. and Neico Aviation = Inc.=20 aircraft and /or uncompleted kits which are sold, transferred, bartered, = donated or in anyway given to any other person, corporation or other = legal=20 entity other than the original purchaser, shall first pay a $300.00 = transfer fee to Lancair International Inc. and agree to sign and return to = Lancair=20 International Inc. this Resale Agreement prior to having said aircraft=20 registered with L.I.I. and prior to the new owner obtaining technical=20 support, access to Kit Components Inc. for parts purchases, access to = our=20 builder's site on the web or notification of any service bulletins. = Further, the new purchaser of a flying Lancair aircraft or an uncompleted kit, = and=20 prior to the aircraft being transferred, must agree to have either = flying=20 Lancair aircraft or upon first flight of an uncompleted kit inspected by = our insurance inspection team. The new purchaser must also agree to participate in any Lancair endorsed training program. = Only=20 upon receipt of this agreement and payment of the $300.00 transfer fee, = will L.I.I. transfer and update files so that service support can be = continued. Tom McNerney www.N54SG.com -- For archives and unsub = http://mail.lancaironline.net:81/lists/lml/List.html=20 -- For archives and unsub = http://mail.lancaironline.net:81/lists/lml/List.html ------_=_NextPart_001_01CB025A.0629CDCA Content-Type: text/x-vcard; name="Kevin Stallard.vcf" Content-Transfer-Encoding: base64 Content-Description: Kevin Stallard.vcf Content-Disposition: attachment; filename="Kevin Stallard.vcf" QkVHSU46VkNBUkQNClZFUlNJT046Mi4xDQpOOlN0YWxsYXJkO0tldmluDQpGTjpLZXZpbiBTdGFs bGFyZA0KVEVMO1dPUks7Vk9JQ0U6OTcwLjQ2NC40ODU1DQpURUw7Q0VMTDtWT0lDRTo5NzAuMjAx LjE4MDQNCkFEUjtXT1JLOjs5NzAuNDY0LjQ4NTU7MzY0NiBHIFJvYWQ7UGFsaXNhZGU7Q087ODE1 MjY7VW5pdGVkIFN0YXRlcw0KTEFCRUw7V09SSztFTkNPRElORz1RVU9URUQtUFJJTlRBQkxFOjk3 MC40NjQuNDg1NT0wRD0wQTM2NDYgRyBSb2FkPTBEPTBBUGFsaXNhZGUsIENPIDgxNTI2PTBEPTBB VW5pdGVkIFN0YXRlcw0KRU1BSUw7UFJFRjtJTlRFUk5FVDpLZXZpbkBhcmlsYWJzLm5ldA0KUkVW OjIwMDkwOTIxVDE0MTc0MloNCkVORDpWQ0FSRA0K ------_=_NextPart_001_01CB025A.0629CDCA--