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Dan's experience with RDD.
----- Original Message -----
Sent: Thursday, February 26, 2009 10:45 PM
Subject: Fw: Deice for IV
I am having difficulty sending this to the lml so I
am sending it direct. I hate to see RDD take a bum rap.
Dan
----- Original Message -----
Sent: Thursday, February 26, 2009 12:03 AM
Subject: Deice for IV
I thought I sent this yesterday but I did not see
it show up on the lml so I will do it again. Please forgive me if it shows
up twice. I can't ever get the keys right on this computer just like I
can't get the buttons right on the autopilot.
I also had the Thermawing installed by RDD. I
also had a challenging set up with standby alternator, battery relocation,
engine driven air conditioning, 4 blade prop, FADEC space limitations, FADEC
emergency battery to work around, oxygen bottle to work around, etc etc, I
was there during the whole installation. I recorded the man hours worked
on the project. They seemed to have no problem with my looking over their
shoulders.
They had one heck of a challenging project but did
a good quality job. I was impressed!
The price was as quoted although I know the labor
exceeded the estimated hours.
In my case there was no collateral damage from the
install.
My experience in Redmond was with honest, hard
working guys who wanted to do a good job and please a customer. The price
seemed fair. It was great to be around people that I could ask questions
in general about the Lancair (I did not build it) and get specific solutions to
non deice problems. They spotted a couple of non deice issues the plane
had and even helped me resolve those.
Service after the deice install has been great both
from RDD and Kelly.
They also loaned me a car to drive while I was out
there.
I would recommend RDD for any Lancair issues.
There is a lot of knowledge there.
Dan Reagan
Cincinnati
IVP 600+ hours
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