X-Virus-Scanned: clean according to Sophos on Logan.com Return-Path: Received: from [97.101.0.114] (account marv@lancaironline.net) by logan.com (CommuniGate Pro WEBUSER 5.1.12) with HTTP id 2301021 for lml@lancaironline.net; Thu, 30 Aug 2007 12:26:15 -0400 From: marv@lancair.net Subject: Re: Lancair Avionics To: X-Mailer: CommuniGate Pro WebUser v5.1.12 Date: Thu, 30 Aug 2007 12:26:15 -0400 Message-ID: In-Reply-To: <38135B63A445784D8F3C3C80CDFB3EEE6922BA@JNJUSFWGMS01.na.jnj.com> References: <38135B63A445784D8F3C3C80CDFB3EEE6922BA@JNJUSFWGMS01.na.jnj.com> MIME-Version: 1.0 Content-Type: text/html;charset=iso-8859-1 Content-Transfer-Encoding: 8bit
(Posted for someone else who wished to have his name withheld.... none in 10 years and now 2 in less than a week... it's an epidemic. <M>)

Marv,.. one more anonymous mail, for the same reasons as below...

I would like to second this observaton. In a few instances when I asked for
help and when Joe got hold of the issue I did not receive help, but I have
received e-mails and phone calls in legal lingo,.... very frustrating to deal
with.

I miss old times, when builder(s) made a proposal to make these machines
better and LANCAIR responded enthusiastically and later with new parts,...
also sometimes these retrofit parts were made available for free.

For these and other reasons (same as our friend below) I am going with a
different Avionics Shop for my panel,.... and also mostly using Spruce for a
lot of my parts.

It feels LANCAIR is forgetting where it come from,.... forgetting the little
200/300 builders in a turboprop wash,....

One good note, I still get a good support from "Build Support Group"

-----Original Message-----
From: marv@lancair.net [mailto:marv@lancair.net]
Sent: Friday, August 24, 2007 7:29 AM
To: lml@lancaironline.net
Subject: Re: Lancair Avionics


Posted for someone who asked that his name be withheld:

I apologize for asking Marv to post this anonymously, but I want to maintain
whatever relationship I can with Lancair.

In response to Joe Bartel's post requesting feedback on why Lancair builders
are going elsewhere to have their panels built, I suggest that based on my
own experience it can be a bad situation to put all your eggs in one basket.
This is not a comment on the quality of Lancair Avionics' work, but if there
is ever a problem with the Avionics shop, it affects your relationship with
your airframe kit manufacturer as well. This, to me, is a bad situation to
find yourself in. Maintaining a good relationship with Lancair, especially
when you need help/advice during the building process but continuing on to
the ongoing questions that arise once you're flying is very important.
Although they may be "separate companies", at the end of the day a dispute
with Lancair Avionics winds up on Joe's desk anyway. And I did not find Joe
to be a very cooperative or reasonable businessman when I ran into problems
with them and attempted to negotiate a resolution. More like an attorney.