X-Virus-Scanned: clean according to Sophos on Logan.com Return-Path: Sender: To: lml@lancaironline.net Date: Tue, 21 Aug 2007 16:03:01 -0400 Message-ID: X-Original-Return-Path: Received: from mail18.bluewin.ch ([195.186.19.64] verified) by logan.com (CommuniGate Pro SMTP 5.1.11) with ESMTP id 2276702 for lml@lancaironline.net; Tue, 21 Aug 2007 15:23:59 -0400 Received-SPF: none receiver=logan.com; client-ip=195.186.19.64; envelope-from=patrick.hayoz@bluemail.ch Received: from [192.168.1.33] (85.0.214.152) by mail18.bluewin.ch (Bluewin 7.3.121) id 46C9BFC700043CD7 for lml@lancaironline.net; Tue, 21 Aug 2007 19:23:21 +0000 User-Agent: Microsoft-Entourage/11.2.5.060620 X-Original-Date: Tue, 21 Aug 2007 21:23:20 +0200 Subject: Another unhappy Vision Micro customer From: Patrick Hayoz X-Original-To: Lancair Mailing List X-Original-Message-ID: Thread-Topic: Another unhappy Vision Micro customer Thread-Index: AcfkKLuQ+jU9gVAbEdyJ7gAX8sdryA== In-Reply-To: Mime-version: 1.0 Content-type: multipart/alternative; boundary="B_3270576201_502410" > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3270576201_502410 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable Me too... I=B9m upset with VMI and JPI. One year ago I got from VMI a fuel pressor sensor. The problem turned out to be another thing, so I got a RMA Number to send back the unused still new Fuel pressure probe. ****I was never credited with the payed amount of USD 150.**** Calls to VMI or JPI didn=B9t help. JPI doesn=B9t feel responsible for The way VMI deals with their customers. It=B9s even impossible getting A responsible Person... A lot of telephone calls, emails and promises (sweet wind...) I=B9m still waiting, asking how can a company treat sustomers this way? Patrick Hayoz LNC2 (HB-YHQ) Am 20.8.2007 23:57 Uhr schrieb "Peter Field" unter = : > I don't have much good to say about VM or JPI myself. After buying their > probes and fuel gage they decided not to build any more DPU's which are n= eeded > to display fuel quantities. They told me this after accepting some $600 = for > the DPU. To add insult to injury they resubmitted the credit card inform= ation > several months later again and attempted to bill me a second time for > something they never intended to produce or sell. JPI and VM offered to = take > back the fuel gage and refund my purchase price, but that was all "sweet = wind" > over the phone, they never made good on the promise. Randy is right, sup= port > is the biggest part of the product for experimenters. I wouldn't touch J= PI or > VM with a ten foot pole. > =20 > Pete Field > LNC2 (SUS) >=20 >=20 > From: Randy [mailto:randystuart@hotmail.com] > Sent: Sunday, August 19, 2007 6:17 AM > To: lml@lancaironline.net > Subject: Re: [LML] Re: Vision Micro Problem >=20 > Cleaning the filter and line seemed to have done the trick. But most of a= ll > I'm pretty disappointed with VisionMicro and JPI. After wasting three day= s > calling VM and not getting anything but an answering machine I called JPI= , the > new owners. It's not hard to get them on the phone but none the less they= have > no idea about the company they purchased... JPI called VM while I was on = the > phone with them... Funny, JPI didn't have any problem getting a person on= the > phone (So he said). The guy at JPI gave the guy at VM my number, told me = VM > would call me back in minutes..................... Two days later, big > surprise, no call.. > As far as I'm concerned, I will not be shopping for a new VM product or a= JPI > product to replace my monitor. Support is the biggest part of the product= , > especially in the experimental world. > Anyway, thanks for the LML help. Obviously we provide better support then= some > of the manufactures. > Randy Stuart > LNC2 >> =20 >> =20 >=20 --B_3270576201_502410 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable Another unhappy  Vision Micro customer Me to= o...

I’m upset with VMI and JPI. One year ago I got from VMI a fuel presso= r sensor.
The problem turned out to be another thing, so I got a RMA Number to
send back the  unused still new Fuel pressure probe.

****I was never credited with the payed amount of USD 150.****

Calls to VMI or JPI didn’t help. JPI doesn’t feel responsible f= or
The way VMI deals with their customers. It’s even impossible getting<= BR> A responsible Person...

A lot of telephone calls, emails and promises  (sweet wind...)

I’m still waiting, asking how can a company treat sustomers this way?=

Patrick Hayoz
LNC2 (HB-YHQ)




Am 20.8.2007 23:57 Uhr schrieb "Peter Field" unter <anpfield@s= bcglobal.net>:

I don't have much good to say about VM= or JPI myself.  After buying their probes and fuel gage they decided n= ot to build any more DPU's which are needed to display fuel quantities. &nbs= p;They told me this after accepting some $600 for the DPU.  To add in= sult to injury they resubmitted the credit card information several months l= ater again and attempted to bill me a second time for something they never i= ntended to produce or sell.  JPI and VM offered to take back the fuel g= age and refund my purchase price, but that was all "sweet wind" ov= er the phone, they never made good on the promise.  Randy is right, sup= port is the biggest part of the product for experimenters.  I wouldn't = touch JPI or VM with a ten foot pole.
Pete Field
LNC2 (SUS)

From: Randy [mailto:randystuart@hotmail.com]
Sent: Sunday, August 19, 2007 6:17 AM
To: lml@lancaironline.net
Subject: Re: [LML] Re: Vision Micro Problem

Cleaning the filter and line seemed to have done t= he trick. But most of all I'm pretty disappointed with VisionMicro and JPI. = After wasting three days calling VM and not getting anything but an answerin= g machine I called JPI, the new owners. It's not hard to get them on the pho= ne but none the less they have no idea about the company they purchased... J= PI called VM while I was on the phone with them... Funny, JPI didn't have an= y problem getting a person on the phone (So he said). The guy at JPI gave th= e guy at VM my number, told me VM would call me back in minutes.............= ........ Two days later, big surprise, no call..
As far as I'm concerned, I will not be shopping for a new VM product or a J= PI product to replace my monitor. Support is the biggest part of the product= , especially in the experimental world.
Anyway, thanks for the LML help. Obviously we provide better support then s= ome of the manufactures.
Randy Stuart
LNC2

 



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