Winging my way from
Florida to the FPA Western Chapter meeting in
Moab, Utah, I recently had a phenomenal experience with an FBO
at Logan, Utah (LGU).
Two days prior to the meeting, I
flew my Lancair uneventfully from Jacksonville,
FL, to Logan,
Utah, (total of 7.6 flight hours to avoid bad weather in the midst of the
nation) to spend a couple of days with relatives there before heading on
to Moab for our meeting. Leading Edge
Aviation at KLGU was very friendly and accommodating—from calling my relatives
with my impending arrival time so that they could meet me, to offering to keep
the plane in their hanger overnight. It turns out that the operation has
recently been acquired by Mr. Scott Weaver and some young folks who really aim
to please.
With the day between arrival in
Logan and the final push to Moab, I decided
to take in the local scenery by giving rides in the plane to the staff and
flight instructors of the FBO. After a great scenic tour with the first flight,
I prepared to go up again around mid-day. Pre-flight OK, passengers strapped in,
turn the key—nothing! No turn of the prop, no throaty roar—just a weak blinking
of the panel avionics. The Leading
Edge director of maintenance, Mr. Kim Hall, stopped everything in the hanger,
and wheeled the plane in. After popping the top cowl and inspecting the battery,
it was found to be essentially dead.
Kim called his supplier and had a new battery drop shipped in early the
following morning—the day of our meeting.
He was waiting at the FedEx depot himself at 7:30AM to pick up the
battery, which he promptly installed and tested. Unfortunately, still no dice on
starting the engine—further sleuthing revealed that the battery had died due to
a short in the starter. My hopes of making it to Moab
for the start of the FPA meeting that afternoon were fading fast. Kim and I completed de-cowling the
plane, and after some gymnastics he was able to remove the starter (no small
feat in the cramped Lancair engine compartment). Once again consulting his black book of
contacts, he called Chic, Inc., in Ogden, UT.
They stated that if he could get the starter to them by noon, they would have it
completely overhauled and ready for service by 3pm.
Now Kim and his colleagues at
Leading Edge pulled off an orchestration that is still hard for me to
believe. First, they contacted Ed Mitchell of Mountain Air Helicopters based at
LGU to see if he was running any flights down toward Ogden or Salt Lake
City. After
hearing my plight, Ed volunteered to fly my starter to the Ogden airport in his
Robinson R-22. He not only did so, but used the FBO crew car to personally
deliver the unit to Chic, Inc. He would not accept a penny for his time and
effort. Sure enough, Kim’s contact
at Chic overhauled the unit within 3 hours. Kim had a relative bring the starter
back to the Ogden airport. One of the Leading Edge
instructor pilots, Steve Anderson, volunteered to take me down in his personal
plane—a gorgeous Aviat Husky—to retrieve the starter. This he did, and even gave me some stick
time, on a beautiful spring afternoon. Like Ed, he too refused to take a dime
for his efforts. After returning
with our newly overhauled and painted starter, Kim reinstalled the unit; we
buttoned up the plane, and tested everything out. Minutes later, I was winging my way to
Moab. An hour later, I landed safely
at CNY, and made our opening function just in time.
This can-do attitude,
professional attitude, and enthusiastic spirit are qualities I have not seen in
a long while, and are to be highly commended—Leading Edge Aviation ranks at the
top of my list of favorite FBO, and is not to be missed if you are in the
area.