Posted for "Lancair" <lancair@USTEK.COM>:

"Jeremy Fisher" <jffisher@gmail.com> wrote:
 
 """
 I bought a GM vehicle, which had a complete transmission failure at
 32,000 miles, but just outside the warranty period.  They took the
 "Chelton" approach and refused any assistance.
 """
 
 Just had the same situation with a GM SUV.  My daughter brought it in
 for service beyond the warrenty period and the dealer told her she'd
 have to pay for the work.  I suggested she tell the dealer that the GM
 regional rep would authorize the work and he'd best make that call to
 the rep.  Within 2 hours the dealer called back and said that everything
 would be covered.  GM knows sales are made by a company's good name, not
 by adherence to policy.  I'll wager Chelton knows that too.
 
 Robert M. Simon
 ES-P N301ES