X-Virus-Scanned: clean according to Sophos on Logan.com X-SpamCatcher-Score: 1 [X] Return-Path: Received: from [68.202.132.19] (account marv@lancaironline.net) by logan.com (CommuniGate Pro WEBUSER 5.1.4) with HTTP id 1742154 for lml@lancaironline.net; Sun, 07 Jan 2007 12:06:31 -0500 From: "Marvin Kaye" Subject: Re: [LML] Re: D2 Update part deux To: lml X-Mailer: CommuniGate Pro WebUser v5.1.4 Date: Sun, 07 Jan 2007 12:06:31 -0500 Message-ID: In-Reply-To: References: MIME-Version: 1.0 Content-Type: text/plain;charset="iso-8859-1";format="flowed" Content-Transfer-Encoding: 8bit Posted for "Lancair" : "Jeremy Fisher" wrote: """ I bought a GM vehicle, which had a complete transmission failure at 32,000 miles, but just outside the warranty period. They took the "Chelton" approach and refused any assistance. """ Just had the same situation with a GM SUV. My daughter brought it in for service beyond the warrenty period and the dealer told her she'd have to pay for the work. I suggested she tell the dealer that the GM regional rep would authorize the work and he'd best make that call to the rep. Within 2 hours the dealer called back and said that everything would be covered. GM knows sales are made by a company's good name, not by adherence to policy. I'll wager Chelton knows that too. Robert M. Simon ES-P N301ES