Mailing List lml@lancaironline.net Message #38903
From: LEON SMITH <lsmith541@msn.com>
Sender: <marv@lancaironline.net>
Subject: Re: [LML] Bose X headsets and Gasoline
Date: Tue, 05 Dec 2006 21:34:21 -0500
To: <lml>
Talking about customer service, I took my 2 Lightspeeds in to have the clamping pressure adjusted and to have the ANR circuit fixed on one.  (it was causing static) 
While I waited (30 minutes) they did the following:
    Replaced the ANR circuit as requested
    Adjusted clamping pressure on both headsets
    Replaced both mics with their latest technology
    Gave me my choice on their latest new ear cushions for both headsets.
 
Total cost?  Nothing.  And they did it with a smile.
 
I know Bose is good, but I'll stick with Lightspeed.  These are very nice headsets for the price.
    
Leon Smith
Dry Creek Airpark
LNCE N63LS
 
Just data point. I left my Lightspeed headsets on the wing at startup. shorted the noise canceling circuit, Broken stirrup, worn ear seal and pinched cord. Total cost to repair; zero.  Returned in one week.  Customer service; priceless.
 
 
Peter Hebert
N23PH LEG2/G
pjhwfd@aol.com
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