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I also have two sets and have had three small things go wrong (battery box, peeling ear piece and broken stirrup clamp). Their response was overwhelmingly great. I'd buy again. A no brainer.
John Schroeder
On Tue, 05 Dec 2006 15:18:39 -0500, Craig Berland <cberland@systems3.net> wrote:
I have two Lightspeed headsets and I am extremely happy with them. I
lost a small part of one set and called Lightspeed for a replacement. I
explained that I had lost the part and wanted to buy a replacement.
They insisted on shipping the replacement part free of charge. I told
this story to a group of people standing in front of Lightspeed's booth
at OSH this summer. I have never dealt with a company more committed to
customer service.
Craig Berland
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