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Date: Tue, 05 Dec 2006 21:33:06 -0500
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Subject: Re: [LML] Lightspeed
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From: "John Schroeder" <jschroeder@perigee.net>
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I also have two sets and have had three small things go wrong (battery box, peeling ear piece and broken stirrup clamp). Their response was overwhelmingly great. I'd buy again. A no brainer.

John Schroeder

On Tue, 05 Dec 2006 15:18:39 -0500, Craig Berland <cberland@systems3.net> wrote:

>I have two Lightspeed headsets and I am extremely happy with them.  I
> lost a small part of one set and called Lightspeed for a replacement.  I
> explained that I had lost the part and wanted to buy a replacement.
> They insisted on shipping the replacement part free of charge.  I told
> this story to a group of people standing in front of Lightspeed's booth
> at OSH this summer.  I have never dealt with a company more committed to
> customer service.
> Craig Berland