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Date: Tue, 05 Dec 2006 15:18:39 -0500
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Subject: [LML] Lightspeed
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Thread-Topic: [LML] Lightspeed
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From: "Craig Berland" <cberland@systems3.net>
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=20
I have two Lightspeed headsets and I am extremely happy with them.  I
lost a small part of one set and called Lightspeed for a replacement.  I
explained that I had lost the part and wanted to buy a replacement.
They insisted on shipping the replacement part free of charge.  I told
this story to a group of people standing in front of Lightspeed's booth
at OSH this summer.  I have never dealt with a company more committed to
customer service.
Craig Berland


I'm considering buying a lightspeed....
Anyone who wnat to share the experince??

Roger Iverin

> Just data point. I left my Lightspeed headsets on the wing at startup.

> shorted the noise canceling circuit, Broken stirrup, worn ear seal and

> pinched cord. Total cost to repair; zero.  Returned in one week.
> Customer service; priceless.
>  =20
> Peter Hebert