Return-Path: Sender: (Marvin Kaye) To: lml@lancaironline.net Date: Thu, 13 Nov 2003 14:54:08 -0500 Message-ID: X-Original-Return-Path: Received: from [24.25.9.101] (HELO ms-smtp-02-eri0.southeast.rr.com) by logan.com (CommuniGate Pro SMTP 4.1.6) with ESMTP id 2730239 for lml@lancaironline.net; Thu, 13 Nov 2003 09:58:35 -0500 Received: from HappyDesktop (cpe-024-163-075-138.nc.rr.com [24.163.75.138]) by ms-smtp-02-eri0.southeast.rr.com (8.12.10/8.12.7) with SMTP id hADEwUtT014486 for ; Thu, 13 Nov 2003 09:58:32 -0500 (EST) From: "Matt Hapgood" X-Original-To: "Lancair Mailing List" Subject: RE: [LML] nose strut purchase X-Original-Date: Thu, 13 Nov 2003 09:58:33 -0500 X-Original-Message-ID: MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0096_01C3A9CC.B2B4C600" X-Priority: 3 (Normal) X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook IMO, Build 9.0.2416 (9.0.2910.0) Importance: Normal In-Reply-To: X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2727.1300 X-Virus-Scanned: Symantec AntiVirus Scan Engine This is a multi-part message in MIME format. ------=_NextPart_000_0096_01C3A9CC.B2B4C600 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit What a difficult situation. I feel for both of you. I can certainly understand John's position: it's not like the part was broken or defective... it was delivered as advertised. Sounds like a lack of research on the part of the buyer. On the other hand, a retail outlet might take it back or give exchange credit no matter the reason for the return. But retail stores are in the business of carrying inventory, and John can't likely give you a store credit for a future purchase. This is a unfortunate transaction where neither party wants to lose their money. Maybe John has some other parts laying around Bill needs, and John could trade them and take the strut back? That way John isn't out the cash, and Bill gets some things he needs? Or maybe the part in question can be modified by the manufacturer? The Lancair list is a valuable resource to each of us, and honorable business dealings have been a hallmark of this group. I truly hope the two of you can come to an amicable conclusion. Matt ------=_NextPart_000_0096_01C3A9CC.B2B4C600 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable
What a=20 difficult situation.  I feel for both of you.
 
I can=20 certainly understand John's position: it's not like the part was = broken or=20 defective... it was delivered as advertised.  Sounds = like a=20 lack of research on the part of the buyer.
 
On the=20 other hand, a retail outlet might take it back or give exchange credit = no matter=20 the reason for the return.  But retail stores are in the = business=20 of carrying inventory, and John can't likely give you a store = credit for a=20 future purchase.
 
This=20 is a unfortunate transaction where neither party wants to lose = their=20 money.  Maybe John has some other parts laying around = Bill needs,=20 and John could trade them and take the strut back?  That=20 way John isn't out the cash, and Bill gets some things he=20 needs?   Or maybe the part in question can be modified by the=20 manufacturer?
 
The Lancair list=20 is a valuable resource to each of us, and honorable business = dealings have=20 been a hallmark of this group.  I truly hope the two = of you=20 can come to an amicable conclusion.  
 
Matt
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