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From: Brent Regan <Brent@regandesigns.com>
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Subject: Re: Lancairs, what else?
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Pat wrote:

<<Whoa, Brent.  I heartily second your ideas for an online manual, etc, but
please don't say that the manual is just fine the way it is based on the #
of lancairs now flying..... perhaps there would be more flying, &/or fewer
kits gathering dust in garages if the manual was updated & clearer.  
<<snip >>
anything that makes it easier/quicker to
proceed with confidence would be a great help to me and, I suspect, many
others. >>

Quite right. An improved manual would make a lot of people's life 
simpler. I was speaking to the future viability of Lancair and the 
allocation of resources to ensure long term survival. Should the new 
owner focus his attention on the manuals? How do better manuals improve 
the bottom line? Joe should be concerned with three things, sales, sales 
and sales, because without these, all other things are irrelevant.

Besides, the problem with a plane that "any idiot" can build is that 
"any idiot" may ;-)

Online manuals that are hyper linked to questions, answers and photos 
would do everyone a lot of good AND may make financial sense be reducing 
the customer service workload. Any web savvy builders out there want to 
step up to the challenge?

Regards
Brent Regan