Message-Id: <3.0.3.32.19981116234147.02d37d64@olsusa.com>
Date: Mon, 16 Nov 1998 23:41:47 -0500
To: lancair.list@olsusa.com
From: "Angier M. Ames" <alphadog@nii.net> (by way of Marvin Kaye <marvkaye@olsusa.com>)
Subject: Re: MT Propeller warranty
Mime-Version: 1.0

          <<<<<<<<<<<<<<<<--->>>>>>>>>>>>>>>>
          <<  Lancair Builders' Mail List  >>
          <<<<<<<<<<<<<<<<--->>>>>>>>>>>>>>>> 
>>
Thought some of you may be interested in recent email concerning the MT
warranty period.

Dear Angier,
Here is the info from Eric @ MT.
Amber
----------
> Date: Wednesday, November 11, 1998 06:26:18
> From: sales@mt-propeller.com
> To: Amber Riddell
> Subject: warranty
>
> Dear Amber,
>
> I hope everything is going well overthere at Lancair.
>
> Our warranty is 12 month or 300 hours whatever comes first. The time is
> starting with the delivery.
>
> The TBO times and informations about the begin and so on , are at our
> homepage www.mt-propeller.com.
>
> Best Regards.
> MT Propeller Entwicklung GmbH
>
> Eric
_______________________________________________________________

Subject: 
             MT Warranty
        Date: 
             Thu, 12 Nov 1998 01:13:22 -0400
       From: 
             "Angier M. Ames" <alphadog@nii.net>
 Organization: 
             Alpha Delta Research
         To: 
             sales@mt-propeller.com


Subject: 
           Fw: warranty
      Date: 
           Wed, 11 Nov 98 08:15:22 PST
      From: 
           "Amber Riddell" <amberr@lancair.com>
        To: 
           "Angier Ames" <alphadog@nii.net>
 References: 
           1 , 2


Hello Eric,

I am building a Lancair 360 and received the following email from Amber
Riddell at Lancair today.
I must say that I am disappointed in your warranty and while I had hoped to
install your MTV-12B prop and spinner on my plane, I must now consider
other alternatives.

Please consider the fact that as a builder, we cannot simply bolt on your prop
and spinner and then go flying. It is not possible to begin the initial
fitting and installation of the cowling until the prop is installed. And I can
assure you this is a very time consuming process and many months can go by.

Question: Would MT be willing to demonstrate some flexibility with regard to
the warranty period? For example, 12 months or 300 hours from FAA signoff of
aircraft as being airworthy but not to exceed 24 months from delivery.

Please consider this suggestion seriously. It would be of significant benefit
to new MT customers/builders without placing any undue extra burden upon MT.

Angier Ames
Lancair 360 builder

11 South village Green
Ipswich, Massachusetts. 01938
USA

___________________________________________________________________
Monday, November 16

Dear Angier,

thank you for your e-mail.

Yes we will demonstrate some flexibility concerning our warranty period. We
understand the fact that you can not simply bolt on our prop and spinner.
Until now, no builder has asked us about our warranty period and we do not
calculate the 12 month exactly to the date of delivery too.

Your suggestion of 12 month or 300 hours from FAA signoff of aircraft but
not to exceed 24 month from delivery sounds very good. We think that we
change to the suggestion you have made and maybe we change our terms of
sales.

We will agree to your suggestion.

Please do not hesitate to contact us again by any further question you
have.

Best Regards.
MT Propeller Entwicklung GmbH

Eric