X-Virus-Scanned: clean according to Sophos on Logan.com X-SpamCatcher-Score: 1 [X] Return-Path: Received: from [68.202.132.19] (account marv@lancaironline.net) by logan.com (CommuniGate Pro WEBUSER 5.1.4) with HTTP id 1760843 for lml@lancaironline.net; Mon, 15 Jan 2007 13:41:38 -0500 From: "Marvin Kaye" Subject: Re: [LML] Re: Pinpoint To: lml X-Mailer: CommuniGate Pro WebUser v5.1.4 Date: Mon, 15 Jan 2007 13:41:38 -0500 Message-ID: In-Reply-To: <8984A39879F2F5418251CBEEC9C689B3287568@lucky.dts.local> References: <8984A39879F2F5418251CBEEC9C689B3287568@lucky.dts.local> MIME-Version: 1.0 Content-Type: text/plain;charset="iso-8859-1";format="flowed" Content-Transfer-Encoding: 8bit Posted for "Chuck Jensen" : Brent Regan wrote in response to: John Schroeder asks: <> Yes. D2 was providing direct customer support. Besides being on call 24/7 to answer questions, they also set up and maintained an extensive web site with useful information. ...snip... <> The answer is simple. Performance. If confidentiality is part of the price of being able to exclusively offer a product that your own, first hand, testing has shown to be superior, then it is an easy price to pay. You must appreciate that the american legal system scares the *#&% out of most of the worlds business population. *** This answer is inconsistent with the answer below. Since Pinpoint has constitently declined to provide performance data and specification, then customers are required to rely on "talk the talk" like every other product at OSH. So, as Fred Moreno says, "Show me the data." This should seem to apply equally to Pinpoint, no? **** <>> Some people will buy a car because it is blue and blue is their favorite color. Me, I prefer to pick a product based on its suitability to the task and superiority to other comparable products. If all it took was to talk the talk then every product at OSH would the best. As Fred Moreno has often said "Show me the data". Anything else is just prevarication. *** So....where is Pinpoint's data? "Trust me" is not a product specification, no? **** John also seems to be implying that the ability to keep confidential information confidential somehow contrasts with being "honest". A good friend of mine survived to bombing of Coventry (11/15/1940) during WWII. Study this event you will have a deeper appreciation of the need for keeping a secret. *** Honesty is a qualitative judgement. Where there is little/no transparency, it is impossible to say whether someone is being "honest" or not, because there is no information from which to judge. Being secretive and covert is not prima facie evidence of dishonesty, but most dishonest people are secretive and covert, hence the concern some may have and the reason for their unanswered questions. **** cjensen@dts9000.com