John writes:

<<<On the other hand, I would feel a bit foolhardy trusting my life and my wife's life to a critical product that, if it works at all, pushes the edge of technological feasibility and that is made by a group of people whom no one knows and who are not available to answer questions about their product, who publish no track record or other list of qualifications,>>

I fail to see the connection between the quality of a product and the "gregarious coefficient" of the designers.  How many authors do you know that use pen names? I see a recalcitrance to engage the end user as a sign of experience. It is usually the ones without a clue that have the loudest voices.

John is right in that some empirical data is needed. Until then the bloviators will reign.

Regards
Brent Regan