Return-Path: Sender: "Marvin Kaye" To: lml@lancaironline.net Date: Mon, 17 Jan 2005 14:51:10 -0500 Message-ID: X-Original-Return-Path: Received: from systems3.net ([68.14.236.16] verified) by logan.com (CommuniGate Pro SMTP 4.2.8) with ESMTP-TLS id 610493 for lml@lancaironline.net; Mon, 17 Jan 2005 14:30:25 -0500 Received-SPF: none receiver=logan.com; client-ip=68.14.236.16; envelope-from=cberland@systems3.net Received: from systems0d3b724 ([192.168.1.81]) by systems3.net (8.13.1/8.13.1/Debian-12) with SMTP id j0HJTt8a013390 for ; Mon, 17 Jan 2005 12:29:55 -0700 X-Original-Message-ID: <019b01c4fcca$3ad111f0$5101a8c0@systems0d3b724> From: "Craig Berland" X-Original-To: "Lancair Mail List" Subject: LML] Re: More on IV-P(T)'s??? X-Original-Date: Mon, 17 Jan 2005 12:24:52 -0700 MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_NextPart_000_0196_01C4FC8F.8B66A7A0" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2800.1437 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1441 X-Virus-Scanned: clamd / ClamAV version 0.75-1, clamav-milter version 0.75c on linux X-Virus-Status: Clean This is a multi-part message in MIME format. ------=_NextPart_000_0196_01C4FC8F.8B66A7A0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Brent, Why are engineers so mis-understood....we're people to. Right? come on = now...Right? I was at a management training seminar last Monday and the = instructor was discussing empathy and its use relative to Customer = Service. I raised my hand and said " We're engineers...we don't do = empathy". She had a cow. Thanks for making my day, I love the pig = wrestling analogy. >I have no intent to exasperate Walter but he must realize that arguing = with an engineer is like mud wrestling with a pig. After a time you come = to realize it the pig likes it. It is my nature.< Craig Berland ------=_NextPart_000_0196_01C4FC8F.8B66A7A0 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable

Brent,

Why are engineers so = mis-understood....we're people=20 to. Right? come on now...Right? I was at a management training = seminar=20 last Monday and the instructor was discussing empathy and its use = relative to=20 Customer Service. I raised my hand and said " We're engineers...we don't = do=20 empathy". She had a cow. Thanks for making my day, I love the pig=20 wrestling analogy.

>I have no intent to exasperate Walter but he must realize that = arguing=20 with an engineer is like mud wrestling with a pig. After a time you come = to=20 realize it the pig likes it. It is my nature.<

Craig Berland

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